Introduction
CS Gaming Hub ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website (csgaminghub.com) or use our services. By using our website or services, you consent to the practices described in this policy.
We encourage you to read this policy carefully to understand our practices regarding your personal information and how we will treat it.
Data We Collect
We collect the following types of information:
Information You Provide to Us
- Account Information: When you register for an account, we collect your name, email address, username, and password.
- Profile Information: Additional information you provide in your profile, such as your date of birth, gaming preferences, and profile picture.
- Tournament Registration: When you register for tournaments, we collect team information, player details, and contact information.
- Payment Information: If you make purchases, we collect payment details, billing address, and transaction information.
- Communications: Information you provide when contacting us, including support requests, feedback, and survey responses.
- User Content: Content you post on our platform, including comments, forum posts, and messages.
Information We Automatically Collect
- Device Information: Information about your device, including IP address, device type, operating system, and browser type.
- Usage Information: Information about how you use our website, including pages visited, time spent on pages, links clicked, and referring websites.
- Location Information: General location information derived from your IP address.
- Cookies and Similar Technologies: Information collected through cookies and similar technologies (see our Cookie Policy section below).
Information from Third Parties
- Social Media: If you connect your social media accounts, we may receive information from those platforms.
- Gaming Platforms: With your permission, we may collect information from gaming platforms like Steam to verify game ownership and statistics.
- Analytics Providers: We receive aggregated information from analytics providers about website usage.
How We Use Your Data
We use your personal information for the following purposes:
Providing Our Services
- Creating and managing your account
- Processing tournament registrations and organizing events
- Processing payments and fulfilling orders
- Sending administrative notifications
- Providing customer support
Improving Our Services
- Analyzing website performance and user behavior
- Troubleshooting technical issues
- Developing new features and services
- Conducting research and surveys
Communications
- Sending marketing communications (with your consent)
- Providing tournament updates and results
- Sending newsletters (if subscribed)
- Responding to your inquiries and requests
Security and Compliance
- Detecting and preventing fraud and abuse
- Enforcing our Terms and Conditions
- Complying with legal obligations
- Resolving disputes
Personalization
- Customizing content and recommendations
- Remembering your preferences
- Providing targeted advertisements
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You have the right to access the personal information we hold about you and, in some cases, receive this information in a structured, commonly used, and machine-readable format.
Correction
You have the right to correct inaccurate or incomplete personal information we hold about you.
Deletion
You have the right to request the deletion of your personal information in certain circumstances.
Restriction and Objection
You have the right to restrict or object to our processing of your personal information in certain circumstances.
Withdraw Consent
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
Complaint
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@csgaminghub.com. We will respond to your request within 30 days. We may need to verify your identity before fulfilling your request.
Cookie Policy
We use cookies and similar technologies (like web beacons and pixels) to enhance your experience on our website.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Analytical Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
- Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
Managing Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
When you first visit our website, you will be presented with a cookie banner that allows you to accept, customize, or reject cookies.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
